Hoarders & Extreme Cleaning Frequently Asked Questions
Please reach us at gsdclearclean@outlook.com if you cannot find an answer to your question.
No. We approach every job with respect and understanding. Hoarding and extreme clutter are often linked to difficult life events, health challenges, or long-term stress - not personal failure. Our role is simply to help, not judge.
That's completely up to you. Some people prefer to be involved, while others find it easier not be there. We're happy to work either way and will discuss what feels most comfortable for you.
No. Nothing is removed without agreement. We'll talk through what should be kept, removed, or set aside, and we'll always respect your wishes. Our aim is to support, not overwhelm.
Yes. We understand that a phased approach is often better. We can work room by room or over multiple visits, depending on what feels manageable and appropriate.
Safety is always our priority. We're trained and qualified to deal with unsanitary conditions, contamination, pests, and biohazards where present. We carry out risk assessments and use appropriate PPE to make the space safer for everyone.
Discretion is very important to us. We can use unmarked vehicles if requested and always work quietly and respectfully, keeping attention to a minimum.
Yes. We regularly work with landlords, letting agents, families, and support professional. We can communicate with all parties involved to make sure the process is clear and handled sensitively.
Yes. We offer clear, honest quotations after discussing the situation or carrying out a visit. There's no pressure and no obligation to proceed.
Yes. All waste is handled and disposed of correctly and in line with UK regulations. We never cut corners when it comes to safety or compliance.
The first step is simply getting in touch. You don't need to know exactly what you need or how it will work - we can talk it through together and take things from there.
07783 445525
You're not alone - and help is available.